SPECIFICATIONS

Welcome to xinxin pet supplies Unique store

• Items are shipped from China using Airmail, reach most of the countries within 15 to 25 business days.

• Delivery time depends on destination and other factors, it may takes up to 30 business days.

Payment:

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  We accept alipay here. 

• All major credit cards are accepted through secure payment processor ESCROW.

Warranty and Guarantee:

• 12 months Warranty. Buy with confidence!

• If you are not satisfied when you receive your item, please return it within 14 days for a replacement or money back. Please contact me before you return it.

• If item is defective in 3 months, We will send you a replacement without extra charger, or offer refund after we receive the defective item.

• If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective item. But you have to pay the extra shipping fee.

Other Policies:

• We are not responsible for any custom duty or import tax.

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  We will leave POSITIVE FEEDBACK after receiving the payment. Please contact us if you are not satisfied with the item after receive it.

• All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.

• Serious Buyer Only! Please place bid only if you agree with all the terms.

FAQ:

• Q:How do I pay for my purchase?
  A: we accept the following payment methods: cridet card; moneybooker;T/T;western union.

• Q:How much does it cost to ship to my country?
  A:Package less than 2 Kg will be shipped by China Post Airmail which is free shipping to the 26 countries as following: United States; United Kingdom; Australia; Brazil; Canada; Italy; Turkey; Spain; Malaysia; France; Russia; Sweden; New Zealand; Norway; Switzerland; Japan; Thailand; Ireland; Israel; Belgium; Poland; South Korea; Austria; Germany; Denmark; Singapore.
  Other countries and package over 2 Kg, buyers have to afford entire shipping cost.

• Q:Is there any tracking Number for my item?
  A: Yes, we ship every order with their Tracking Number, and you can view the shipment staus on the corresponding website.

• Q:Does this product come with retail package?
  A: We have declared the packing detail on the description of each product, please check it, thank you!

• Q:I am a reseller,I would like to buy many pieces of your item, what's the wholesale price?
  A: Hi,thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!